US DOE Midwest Regional Weatherization Conference
MAN 5 - How Not to Get Sued
Wednesday, August 16, 2006 · 3:30 PM - 5:00 PMFind out more about your
organization’s liability relating to the work you perform. Learn how to reduce the likelihood of a lawsuit and the number of customer complaints.
Explore how to respond to those you get.
By attending this session, participants will
- Explore practices, including training and certification, that may help to prevent lawsuits and reduce insurance claims
- Find out how you can reduce the likelihood of being sued
- Learn how best to respond to a client complaint to minimize the likelihood of a lawsuit
KEYWORDS: arbitration,
callbacks, communication, contracts, documentation, expectations, liability, mediation, negotiation, problem
resolution, quality assurance
Mitch Finn, Hawkeye Area Community Action, Hiawatha, Iowa
Type: 90-Minute Breakout
Track: Management Issues
CEU: National Association of the Remodeling Industry (NARI)
Course Presenter(s):
Join Our Email List
