MAN 3 - Designing & Implementing Effective
Training Programs
Wednesday, August 16, 2006 · 10:20 AM - 11:50 AM
Learn how to design, implement, and evaluate a successful
training program and improve service delivery to clients. The discussion will include methods for conducting a needs assessment, course design, planning, and
the new tools and technologies that make your job as a trainer more effective. The session is appropriate for agency / program managers and supervisors,
contractors, training and quality control staff, and program funding agencies.
By attending this session, participants will
- Learn a back-to-basics approach to training program design
- Discover useful tools and technologies to make training easier and more effective
- Find out how to measure
training effectiveness through a well-crafted quality control process
KEYWORDS: assessment, communication, customer service, efficiency, evaluation, innovation, measured results, performance, program administration
techniques, training
Teri Combs, Corporation for Ohio Appalachian
Development, Athens, OH
Suzanne Harmelink, Wisconsin Energy Conservation Corporation, Madison, WI
Anna Sullivan, CEDA Weatherization, Chicago, IL
Type: 90-Minute Breakout
Track:
Management Issues
CEU:
Building Performance Institute, Inc. (BPI)
Course Presenter(s):