W-3 LIAB - Preventing & Resolving Disputes Without a Lawyer

Wednesday, February 01, 2006  ·  3:30 PM - 5:00 PM

Keywords: Arbitration, callbacks, communication, contracts, construction consumer, liability disputes, documentation, insurance, liability, mediation, moisture, mold, negotiation, problem resolution, quality assurance

Delve into the issue of litigation, in terms of both new and existing homes. Find out more about your program or company’s liability relating to the work you perform. Learn how to reduce the likelihood of a lawsuit and how to respond to customer complaints.

By attending this session, participants will

1. Recognize practices that may help to prevent lawsuits and reduce insurance claims
2. Learn what is needed, what may be superfluous, and what may be land mines in
    legal contracts
3. Improve "expectation communication" in dealings, to avoid costly, protracted litigation

Type: 90-Minute Breakout
Track: Reduce Your Liability (LIAB)
CEU: Building Performance Institute, Inc. (BPI)  

Course Presenter(s):

• Mark Dyen
• Greg Tarone

Course Document(s):

• PreventDisputes_Dyen
• Tarone_tree
• TermsDefinitions_Tarone