WX 7 - Crisis Management: Client on Line 1, Reporter on Line 2

Friday, May 20, 2005  ·  8:30 AM - 10:10 AM

Crisis 

Management: Client on Line 1, Reporter on Line 2

….and Senator on Line 3. How do you and your organization react when crisis hits? The best responders are generally those organizations 

that have thought through what is the worst that can happen and then have a plan in place BEFORE a crisis hits. While a plan cannot predict every possible 

crisis and how to manage it, it can at least outline some basics of who will take responsibility for what. Using examples familiar to weatherization, the 

speakers will draw on their experience, both as weatherization directors and communication professionals, to outline how you can plan for and manage crisis 

communication.

By attending this session, participants 

will

1.      Understand the importance of crisis 

management

2.      Learn the 

basic components of a crisis communication plan

3.      Define good strategies for crisis communication

Keywords: 

communication, public relations, weatherization, management

Type: 100 Minute Session
Track: Weatherization

Course Presenter(s):

• John Hamilton
• Elizabeth Chant