WX 6 - Designing Results-Oriented Training Programs

Thursday, May 19, 2005  ·  3:30 PM - 5:10 PM

Designing Results-Oriented Training Programs

Learn how to design, implement, and evaluate a successful training program and improve service delivery to clients. The discussion will include methods for conducting a needs assessment, course design, planning, and the new tools and technologies that make your job as a trainer more effective. The session is appropriate for agency / program managers and supervisors, contractors, training and quality control staff, and program funding agencies.

By attending this session, participants will

1. Learn a back-to-basics approach to training program design

2. Discover useful tools and technologies to make training easier and more effective

3. Find out how to measure training effectiveness through a well-crafted quality control process

Keywords: training, education, systems, techniques, technology, weatherization, innovation, customer service, communication, diagnostics, assessment, program administration, evaluation, efficiency, case study, fundamentals, performance, measured results, resource efficient

Type: 100 Minute Session
Track: Weatherization

Course Presenter(s):

• Anna Sullivan
• Richard Kornbluth