DONE 9 - Taking a Strategic Approach to
Behavioral Change
Thursday, August 17, 2006 · 3:30 PM - 5:00 PM
"Am I really making a difference? Are my clients
progressing? Does this 'client education' stuff really work?" Every energy educator has experienced doubt and frustration with their choices. Well,
guess what? People across all professions experience this self critique. And so do your clients! Taking a strategic approach to behavioral change can help
you align your educational messages. This session is about gaining control and applying strategies that sustain life-affirming choices.
By attending this session, participants will
- Examine current client education objectives and practices
- Explore stages of behavioral change and their application to weatherization
- Develop
a framework to measure personal and program success
KEYWORDS: adult, auditors, change, choice,
client education, consumption, end-uses, educators, empathy, feedback, follow-up, interaction, lifestyle, outcome, program design, success,
support
Rana Belshe, Conservation Connection Consulting,
Fairchild, WI
Kevin Monte de Ramos, KMDR Research, Montreal, PQ
Type: 90-Minute Breakout
Track:
Get 'R Done! Right
CEU:
National Association of the Remodeling Industry (NARI)
Course Presenter(s):
Course Document(s):

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