BUS 4 - Selling Whole House Services: Contractor & Consultant Perspectives
Wednesday, April 25, 2007 · 8:30 AM - 10:10 AM
Selling whole house services creates an opportunity for contractors to increase their volume and profitability while reducing customer complaints and callbacks. Learn from two experts who represent different models: the contractor and consultant. The key to selling whole house services is an understanding of the home’s energy systems, active listening to the homeowner’s energy and indoor environmental concerns, and the ability to clearly explain the benefits of the whole house approach.
By attending this session, participants will
1. Achieve an understanding of the contractor and consultant models for selling whole house services
2. Gain insight into the psychology of the sales process
3. Learn valuable tips to help you increase the success of your own sales efforts
Keyword(s): comprehensive workscope, consulting, consumers, home performance contracting, profitability, sales, selling, quality, quality control
Type: Workshop
Track:
Business & Sales
CEU:
Building Performance Institute, Inc. (BPI)
National Association of the Remodeling Industry (NARI)
Course Presenter(s):
Course Document(s):

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