ACI Home Performance Conference 2007
ThPM 03 - Sell Solutions, Don't Buy Problems
Thursday, April 26, 2007 · 1:30 PM - 5:00 PMHomeowner expectations can add fuel to the contractor failure fire. This session will focus on how to sell solutions to building problems and arm you with the ability to avoid buying into existing problems. Increase your ability to identify solutions that are designed to deliver results, benefits, AND satisfied customers. Content is appropriate for all technical and non-technical participants.
By attending this session, participants will
- Learn the difference between what customers think they want and what they need
- Understand how to position your company in the marketplace
- Find out how to sell solutions that increase greater demand for your services
Keyword(s): customer, existing homes, home performance, sales, satisfaction, solutions, walk-away, whole house
Type: Half-Day
CEU: Building Performance Institute, Inc. (BPI) National Association of the Remodeling Industry (NARI)
Course Presenter(s):
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