ACI Home Performance Conference 2007

MPM 20 - Safe & Effective: Winning Strategies for Field Workers

Monday, April 23, 2007  ·  1:00 PM - 5:00 PM

Field workers can face many challenges in client / customer homes. Auditors, inspectors, educators, and installers sometimes find they must take actions to help them be fully present with client / customers. Field workers are sometimes exposed to potentially hazardous conditions and take risks to effectively do their jobs. Results from a survey of field workers from several low income weatherization programs will be shared.
 
By attending this session, participants will
 
1.      Share strategies for improving client / customer interactions
2.      Learn how some field workers take care of themselves
3.      Receive fact sheets about weatherization materials and illnesses

Keyword(s): client education, communication, health & safety, lessons learned, occupant behavior, peer exchange, sick homes
Type: Half-Day
CEU: National Association of the Remodeling Industry (NARI)  

Course Presenter(s):


Course Document(s):

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