ACI Home Performance Conference 2007

TC&S 6 - Training: From Ground Zero to Evaluation and Beyond

Wednesday, April 25, 2007 · 3:30 PM - 5:10 PM

Learn how to design, implement, and evaluate successful training and improve service delivery to clients. This panel discussion will include methods for conducting a needs assessment, course design, planning, and tools to use along the way to make your job as a trainer more effective. The session is appropriate for agency / program managers and supervisors, contractors, training and quality control staff, and program funding agencies.

By attending this session, participants will

Learn a back-to-basics approach to training program design
Discover useful tools and technologies to make training easier and more effective
Find out how to measure training effectiveness through a well-crafted quality control process

Keyword(s):

assessment, communication, customer service, efficiency, evaluation, innovation, measured results, performance, program administration techniques, training

Type: Workshop
Track: Training Credentialing, and Standards
CEU: Building Performance Institute, Inc. (BPI) National Association of the Remodeling Industry (NARI)

Course Presenter(s):

Course Document(s):

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